A free 12 months mail redirection is available for victims of domestic violence.
Family and domestic violence is the biggest cause of homelessness in Australia. It isolates victims from their support networks, local communities and social services. This service will help you to stay connected by making sure your mail gets to you free for a 12 month period.
To apply for this service you will need to supply a copy of either an intervention order, statutory declaration from the police, or notice on an approved letterhead from a supporting agency.
Personal Information kept secure - Australia Post takes the security of your personal information extremely seriously. To prevent fraudulent use of the Mail Redirect and Mail Hold services, Australia Post will need to confirm your identity online just as effectively as we do if you apply in person at a Post Office.
Safer in the Home is a program designed to expand the availability and reach of basic safety and security measures that support women and accompanying children experiencing family violence to remain safely in their homes. This early intervention and crisis prevention program includes risk assessments, safety planning and basic security upgrades for women and children who are assessed to be at low risk of further incidents of family violence.
There is no cost to the referring program or to the client whose home receives a basic security upgrade. This includes people who do not own their own home, whether renting, in government supplied housing or other forms of housing. There may need to be some liaison with the property owner around installation of security doors and locks. This service will be made available as widely as possible to women who fit the program criteria including those in remote areas.
This program provides
- Provide expert advice, as required, to referring Salvation Army service providers on women’s risk and safety related to family violence
- Assess the safety and suitability of women referred to the program, ensuring they meet the criteria and we can provide them the best possible response
- Organise a security assessment and basic upgrade, as required, of the woman’s home through Protective Group
- Monitor the effectiveness of the security upgrade through maintaining periodic contact with the woman’s TSA case manager.
- Provide basic training to TSA service provider staff around the Safer in the Home program and women’s risk and safety from a family violence perspective.
- Provide secondary consultation to TSA service providers who have referred women to the program, particularly when the referral does not fit the program criteria.
Security upgrades will be tailored to the requirements of individual women and informed by an on-site risk and security assessment by a Protective Group accredited contractor. The funding agreement limits the scope of the program to those items which are suitable for early intervention with women and children considered to be at the lower end of the family violence risk scale. Upgrades could consist of any combination of the following:
• Security screens and doors
• New locks
• Sensor lights
• Improving external visibility through trimming trees, bushes etc.
• Scanning mobile phones for potential security breaches.
Referral criteria for Safer in the Home
• Women and their children who are experiencing low risk family violence who want to remain living in their home and
• Are receiving or will be receiving, ongoing case management support from a The Salvation Army service provider.
How is Safer in the Home different from Safe at Home?
Currently delivered in all states and territories (except NT), Safe at Home has been a well-received, practical response utilised by specialist family violence providers as part of a suite of service responses that improve the safety of women and children who have experienced violence. Safe at Home targets women with higher risk of family violence and includes a broader suite of security interventions to keep those women and their children safe. This program -Safer in the Home -will fill a service gap, targeting women and children considered to be at the lower end of the family violence risk scale and is an early intervention, crisis prevention program.
To assist South Australian women and children affected by domestic and family violence, empowering them and providing pathways towards economic independence. They can provide Financial Counselling and workshops aimed at providing post crisis opportunities to further financial empowerment of women suffering from domestic violence. They provide some small grants to assist education and break the cycle of domestic violence. Zahra hopes to: - instil HOPE and optimism in the lives of women and their children - provide women and their children with a range of financial and educational OPPORTUNITIES - build meaningful relationships and PARTNERSHIPS with the business and community sector - deliver programs and create opportunities that promote women’s economic EMPOWERMENT Information about events and opportunities are mostly provided via their facebook page.
Victims of domestic violence who are renting their homes may be able to leave violent relationships without facing financial penalties under their rental agreement.
The CBS provides tenancy advise for tenants and agents about all the things related to renting any property.
- Lodge or check status of a bond online
- Residential tenancies
- Residential parks tenancies
- Rooming house tenancies
- Domestic violence protections for the tenancy sector
They offer a series of free short residential tenancy information sessions to help tenants, landlords and agents understand their rights and responsibilities relating to private rental tenancies. You can book online via the Sa Government website.
Most of the online information is listed under the SA Government website so it is worth checking out related topics at sa.gov.au first before ringing the advice line.
You can also find out about any rental scams and business to avoid using.
Adelaide and Regional office available and listed below with appointments available by contacting the helpline number.
Women who have experienced or are experiencing domestic violence including women and children who are homeless due to domestic violence and single homeless women over 18 years of age
Emergency accommodation for women and children, including Aboriginal women and children experiencing or escaping domestic violence.
Specialist children's and indigenous workers available.
24 hour contact helpline
Women’s Safety Services SA provides support for women and their children who are living with or escaping domestic or family violence. WSSSA provides a range of programs and assistance in areas across Adelaide including special services to assist migrant and Aboriginal family violence services. This service incorporates the Southern, Eastern and Western Adelaide Domestic Violence Services. Particular contacts below.
Range of services
- Safe, supported crisis and short term accommodation
- Domestic and family violence counselling and support via the phone or face to face
- Domestic violence educational programs and support groups for women and children
- Referral and information about: health, legal, financial, accommodation and immigration matters
- Assistance for women from Aboriginal and Torres Strait Islander and non-English speaking backgrounds
- Access for women with disabilities
Domestic Violence Crisis line 1800 800 098 - Due to the volume of calls, it is at times necessary to leave a message. Messages left will be returned. Discretion is assured. Return messages will not be left with anyone other than the original caller. The service is free, confidential and available state-wide. You can contact the crisis line as many times as you want or need.
In an emergency contact 000
For police attendance 131 444
Child Abuse Report Line 131 478
Domestic Violence Crisis Line for all areas in South Australia 1800 800 098
In an emergency contact 000
For police attendance 131 444
Child Abuse Report Line 131 478
Contact us 1800 800 098
Due to the volume of calls, it is at times necessary to leave a message. Messages left will be returned. Discretion is assured. Return messages will not be left with anyone other than the original caller.
Supporting anyone affected by violence and abuse in their personal relationships.
If you are:
- Living in a violent or abusive relationship and are unsure about what to do
- Wanting to leave a violent relationship
- Or are wanting to talk about what is happening to you
We can help by:
- Facilitating access to safe accommodation
- Providing telephone counselling
- Providing face to face short term counselling
- Providing information about accommodation, police, legal, housing and financial issues
- Supporting you to remain safely at home
Our service is free, confidential and available state-wide. You can contact the crisis line as many times as you want or need.
Provided by the Women's Safety Services SA.
Ninko supports Aboriginal families in the South of Adelaide including Onkaparinga, Marion, Holdfast Bay, Mitcham, Burnside City Council and women from rural and remote areas. Providing emergency accommodation for Aboriginal and Torres Strait Islander women and children who are having a hard time at home because of violence.
- Safe supported accommodation.
- Yarning and support through difficult times.
- Links with other services that can support you.
- Support and referrals for financial and legal matters.
- Looking at long-term housing options.
- Helping your children through difficult times.
- Connecting children and adults to education and training.
- Groups for women and children.
Migrant Women's Support Program values the right of all people to live in safety and be treated with respect, and it delivers services that offer a range of culturally sensitive supports.
Domestic and/or Family violence is not acceptable in any community or culture. Culture is never an excuse for violence.
The bilingual bicultural staff of Migrant Women's Support Program (MWSP) work with migrant women of diverse cultural and linguistic backgrounds in unsafe relationships. MWSP targets migrant women and children most at risk of violence.
This program provides culturally sensitive needs and risk assessments, safety planning, support, information, advocacy, referrals and other relevant services.
The program understands and respects the importance of clients’ confidentiality.
MWSP works in partnership with domestic violence services and other service providers including professional interpreters, if required.
Please contact Migrant Women's Support Program for more information or questions about the program, at the Women’s Safety Services SA.