Programs

ALRM provides justice without prejudice to Aboriginal people in South Australia. Staff can assist with matters including family law, criminal law, stolen generation compensation claims and community legal education

Aboriginal Financial Counselling Service (AFCS) work with, and for, Aboriginal people facing financial hardship. The service offers counselling, sources financial assistance, and acts as Advocate. It also provides information on a range of financial areas such as budgeting, housing, Centerlink issues, superannuation in addition to giving financial advice.

ALRM also provides a including the Aboriginal Visitors Schemes (AVS) to assist those who have been arrested and require non legal assistance. A Field Officer can be contact 24/7 if you require assistance.

**COVID-19 Response, please phone 08 8113 3777**

The Consumer Credit Law Centre is a free legal service specifically for people with consumer credit issues and disputes.

The service provides specialist legal advice regarding repossession, mortgage foreclosure, debtors court, and other issues within the areas of credit, banking, and personal finance.

Appointments can be made by calling (08) 8342 1800; Country Callers please call 1300 886 220.

The Consumer Credit Law Centre is a service of Uniting Communities and is located in Uniting Communities offices in Adelaide, Smithfield and Christies Beach (Open Monday – Friday, 9am- 5pm)

Victim Support Service (VSS) provides free and confidential support and information to adult victims of crime, witnesses, their family, and friends across South Australia. It doesn’t matter where the crime happened or whether it occurred yesterday, last week or several years ago. We have an office in Adelaide and offices in seven country areas.

Services offered:

- Counselling

- Court Support

- Victims of Crime Compensation

- Victim Impact Statements

- National Redress Scheme

- Staying Home, Staying Safe

Online Self Referral Form can be completed through the website otherwise direct all enquires to 1800 842 846

The Women’s Legal Service (SA) Inc. is a community based legal centre providing legal services to women in South Australia. We provide: - A free and confidential legal information telephone service, referrals and representation.

Metropolitan Outreach service at the Southern Women’s Community Health Centre & other locations such as Port Adelaide and Elizabeth may be arranged on request. - Outreach services to rural, regional and remote areas including Port Augusta, Coober Pedy and the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands.

Community legal education workshops and seminars. - Law reform initiatives and activities that work towards positive key legislative and policy changes for women.

Freecall: 1800 816 349

Telephone advice lines are open:

- Monday 10am to 4pm

- Tuesday 10am to 4pm

- Thursday 10am to 4pm

- Friday 10am to 4pm

151 Franklin Street Adelaide SA 5000

(The website contains information about how to enable invisible internet browsing for future visits)

Free Legal Clinic is provided to assist the most vulnerable and underprivileged members of the community. Services are staffed by final year law student, and all services are supervised by experienced lawyers.

The MCLAS deals with disputes that fall within the Minor Civil Claims jurisdiction, Fencing Disputes, Negligence, Utilities, Building Disputes, Child Maintenance, Debt, Land and Contractual Disputes.

The Magistrates Court Legal Advice Service cannot provide advice in criminal and family law matters.

For further information or to make and appointment email or contact the service via phone.

Appointments are held at 10.00am, 11.00am, 12.00pm and 1.00pm at the Magistrates Court, Victoria Square, Adelaide

Provides free legal advice, brochures, booklets, support and referral services for individuals and not-for-profit organisations.

Legal Advisory Service which is also available is a highly valuable community service which allows people to discuss legal matters with experienced practitioners who have volunteered their time to provide legal assistance.

Often, a single 20-minute appointment can resolve a simple legal matter or point you in the right direction. The service can assist you with range of issues such as neighbourhood disputes, traffic infringements, family law matters, workplace grievances, tenancy issues and other matters. You can book a 20-minute appointments with a practising solicitor for a minimal administration fee. To book and appointment please contact (08) 8229 0200

Legal dispute resolution services are also available.

The Women's Information Service provides information to South Australian women online, over the phone and in person.

You can talk to the Women's Information Service about family life, relationships, domestic/family violence, sexual assault, safety, health, wellbeing, accommodation, financial security/independence, education, training, career paths and access to women's groups/events. The service aims to increase access to information that promotes choice and empowerment.

The Women's Information Services can also provide Family Court Support where a trained volunteer can accompany you to court and support you through the process. To access this service please read the booklet in the links below and contact The Women's Information Service by phone.

WIS Locations:

Ground Floor, 101 Grenfell Street, Adelaide

Monday to Friday, 9:00am to 5:00pm

Women can access free internet on Grenfell Street.

Aldinga Beach Children's Centre

Evans Street, Aldinga Beach

Monday to Friday, 9.30am to 2.30pm

Parafield Gardens Children's Centre

9 Casuarina Drive, Parafield Gardens

Monday to Friday, 9.30am to 2.30pm

This service can be accessed through Adelaide Legal Outreach Service

The Telecommunications Industry Ombudsman (TIO) provides a free and independent dispute service for small business and residential consumers who have an unresolved complaint about their telephone or internet service in Australia.

The TIO is able to handle complaints about telephone and internet services, including by collecting any documents or information relevant to the complaint. They have the authority to decide the resolution of a complaint (the telecommunications company is legally obliged to implement) up to $50,000, and make recommendations up to $100,000.

Handling complaints about:

- billing

- contracts

- disability issues

- faults

- numbering

- privacy

- connections

- credit management

- disconnections

- land access

- priority service

- transfers

The website has facts, information and examples of complaints. Its worthwhile taking a look at some of the complaint examples to see if your complaint is similar to others listed.