COVID-19 Virtual Support Network

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A Network of support service providers in South Australia that can help people with issues as a result of the COVID-19 crisis. Providing support and services in a COVID-19 safe-contact environment and beyond.

SA COVID-19 Mental Health Support Line - Available 8.00 am to 8.00 pm, seven days a week. Health counsellors, who can provide counselling over the phone or via video calls or online chat, arrange referrals to a range of services, call you back if you leave a message and provide follow up calls to check in on you or someone else (with the person’s consent).

COVID-19 Mental Health Peer Support Line - Available 5.00 pm to 11.30 pm, seven days a week. This service is available for all South Australians and is delivered by peers who have a mental health lived experience. They are available to provide a listening ear, COVID-19 related information, as well as connect you with other appropriate services as needed. Video call options available.

ASKPEACE for CALD Community - Available 9.00 am to 5.00 pm, Monday to Friday. Health support to people of culturally and linguistically diverse backgrounds living in South Australia who have been impacted by COVID-19. Phone appointments can be booked outside of business hours to best suit your needs.

Thirrili - Available 9.00 am to 5.00 pm, Monday to Friday. Guidance and support for South Australian Aboriginal and Torres Strait Islander people to access mental health and other services during the COVID-19 pandemic. 

Carers SA - Available 9.00 am to 6.00 pm, Monday to Friday. Unpaid carers of family and friends with a disability, health condition, mental illness, or who are frail aged may access services through Carers SA. Services include carer support planning, counselling, peer support and coaching, planned and emergency respite care, and other practical supports. Services are free and confidential.

Resource options and support for Carers (ROSC) - 9.00 am to 5.00 pm, Monday to Friday. Supports carers (14 year and up) who are caring for an adult with a mental illness. Carer Coordinators work closely with carers to discuss their specific needs and requirements and to develop an individual carer support plan. 

Affordable SA - Available 9.30 am to 8.00 pm, Monday to Thursday and 9.30 am to 4.30 pm Friday (except public holidays). Provides information and access to financial counselling, mental health support and material assistance. Financial counsellors can provide comprehensive financial counselling without the need for face to face meetings. In addition, a team of caseworkers are available to provide mental health support over the phone or via webinar.

Mental Health Emergency Triage Service - available 24 hours, seven days a week. Assistance in a mental health emergency.

Last updated 1 June, 2020