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Disaster recovery

The South Australian Government provides many recovery programs and assistance for those affected by Fire and disasters.

If you need:

- advice about what to do after an emergency or disaster

- information about the help available after an emergency or disaster

visit the Disaster Recovery pages on SA.gov.au.

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Flood Disaster Waste Management

Registrations for the clean-up program closed on 13 October 2023. If you did not register for assistance but wish to do so, call Green Industries SA on 1800 418 491 from Monday to Friday, 9:00am to 5:00pm. Registrations will be considered on a case by case basis and accepted for exceptional circumstances only.

Green Industries SA (GISA) continues to provide free clean-up support in 2024, including structural assessments and, where required, hazard reduction or demolition.

The last demolition and hazard reduction works will be performed no later than March 2025.

You can reach the team by calling 1800 418 491 Monday to Friday, from 9 am to 5 pm, or by emailing GISA.DisasterWaste@sa.gov.au and a member of the team will get back to you as soon as possible.

If you know your Client ID, please have this handy when contacting GISA.

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Planning for the Unplanned

Are you financially ready for a natural disaster?

Everyone’s situation is unique.

Some things are outside of your control, and there are some things you can do NOW to get ready.

But can you ever be truly financially ready for a natural disaster? The Salvation Army Moneycare team set out to answer this question with the Planning for the Unplanned program.

Getting financially ready for a natural disaster is not something you have to do alone. Moneycare has trained financial coaches who would love to support you on the journey of financial readiness. They will work with you on your goals for financial readiness, look at your options, and help connect you with a community of other support if you choose. The Moneycare team offers free workshops, either in person or online, and one-on-one support to guide you through this journey.

Free workshops are currently being offered for the Adelaide Hills and Kangaroo Island, run by a qualified financial counsellor experienced in bushfire recovery.

For more information, contact fcsupport@salvationarmy.org.au or call 1800 722 363. You can also download the resource book from the Salvation Army website.

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Power Outages & Hazards

SA Power Networks provides two key services to help customers manage electrical issues and stay informed about outages:

- Hazard Reporting Service: This service enables customers to report electrical hazards, such as fallen powerlines, damaged equipment, or other dangerous situations. Reports are submitted through an online form, allowing SA Power Networks to address potential risks quickly and maintain public safety.

- Power Outage Map and Alerts: SA Power Networks offers an interactive outage map that provides real-time updates on current outages, affected areas, and estimated restoration times. Customers can also sign up for free power outage alerts, which provide timely information via SMS or email about outages in their area. These alerts notify users when a power outage starts, the expected restoration time, and when the power has been restored. This service helps customers stay informed and plan accordingly during outages.

Both services aim to enhance safety and improve communication during electrical incidents.

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South Australian State Emergency Service

The SES is primarily responsible for responding to extreme weather (including storms and extreme heat) and flooding events, the SES also responds to road crash, marine, swiftwater, vertical and confined space rescues.

For real-time updates on on-going incidents and warnings, the SES provides a state-wide map on their website here.

In the event of serious damage to your home as the result of a flood or storm, trees fallen on your car or home, or your property at risk of flooding, you can contact the SES on 132 500.

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