Unaffordable telco contracts

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1 July, 2019


The ACCC launches investigation into Telstra sales people signing up people to contracts that they cannot afford. Financial counsellors say the mis-selling of phone contracts is "rife" and want telcos to to run a similar credit check as banks.

Listen to Karyn Hicks, Financial Counsellor and Team leader for the National Debt Helpline, on 891 ABC Radio with Sonya Feldhof.

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Coming out of the COVID-19 fog

As the days pass with no new cases and with restrictions starting to ease, we find ourselves slowly emerging from the surreal fog that was COVID-19.

But what happens when the fog clears and things return to 'normal'?

What is going to happen to the [40,000 South Australians](https://www.abc.net.au/news/2020-05-14/coronavirus-claims-sa-jobs-as-unemployment-rate-jumps/12247474) that have lost their jobs due to COVID-19?

Many South Australians are coming face to face with the harsh reality of financial hardship - something that they may have never experienced before. Ultimately, things that were affordable 3 months ago may no longer be affordable.

As the restrictions are lifted, the opportunity to spend money increases. Therefore if your financial situation has changed due to COVID-19, it is important to stay on top of your finances during this time.

- What are your 'essential' living expenses and 'non-essential' living expenses?

- Are you able to afford your 'essential' living expenses? If not, have you discussed hardship options with your credit and utility providers?

- Are there any 'non-essential' living expenses that you may need to think about, due to the financial changes brought on by COVID-19?

If you feel like you are being engulfed by the fog of financial hardship and you can't see a way out, don't stress... there are people out there who you can talk to.

A Financial Counsellor can look at your overall financial situation and provide you with your options and can advocate and negotiate on your behalf if need.

Call the [Affordable SA Helpline](https://www.affordablesa.com.au/programs/money-and-finances/affordable-sa-helpline) on 1800 025 539 to book an appointment to speak to a free Financial Counsellor or search for [Financial Counselling Services](https://www.affordablesa.com.au/programs/money-and-finances/financial-counselling-services)on the Affordable SA App.

For more information and services, visit the attached link to the Money & Finances section of Affordable SA.

By [Sam](https://www.affordablesa.com.au/team/sam)