Unaffordable telco contracts

Share to

1 July, 2019

Loading...

The ACCC launches investigation into Telstra sales people signing up people to contracts that they cannot afford. Financial counsellors say the mis-selling of phone contracts is "rife" and want telcos to to run a similar credit check as banks.

Listen to Karyn Hicks, Financial Counsellor and Team leader for the National Debt Helpline, on 891 ABC Radio with Sonya Feldhof.

More From 'News Articles'

Coming out of the COVID-19 fog

As the days pass with no new cases and with restrictions starting to ease, we find ourselves slowly emerging from the surreal fog that was COVID-19.

But what happens when the fog clears and things return to 'normal'?

What is going to happen to the [40,000 South Australians](https://www.abc.net.au/news/2020-05-14/coronavirus-claims-sa-jobs-as-unemployment-rate-jumps/12247474) that have lost their jobs due to COVID-19?

Many South Australians are coming face to face with the harsh reality of financial hardship - something that they may have never experienced before. Ultimately, things that were affordable 3 months ago may no longer be affordable.

As the restrictions are lifted, the opportunity to spend money increases. Therefore if your financial situation has changed due to COVID-19, it is important to stay on top of your finances during this time.

- What are your 'essential' living expenses and 'non-essential' living expenses?

- Are you able to afford your 'essential' living expenses? If not, have you discussed hardship options with your credit and utility providers?

- Are there any 'non-essential' living expenses that you may need to think about, due to the financial changes brought on by COVID-19?

If you feel like you are being engulfed by the fog of financial hardship and you can't see a way out, don't stress... there are people out there who you can talk to.

A Financial Counsellor can look at your overall financial situation and provide you with your options and can advocate and negotiate on your behalf if need.

Call the [Affordable SA Helpline](https://www.affordablesa.com.au/programs/money-and-finances/affordable-sa-helpline) on 1800 025 539 to book an appointment to speak to a free Financial Counsellor or search for [Financial Counselling Services](https://www.affordablesa.com.au/programs/money-and-finances/financial-counselling-services)on the Affordable SA App.

For more information and services, visit the attached link to the Money & Finances section of Affordable SA.

By [Sam](https://www.affordablesa.com.au/team/sam)

View