People with a permanent and severe disability can apply for a card that enables a carer to accompany them when they use public transport. There are two different types of companion card - one only covers free travel on public transport for a companion, while the other also provides free companion access to selected venues and events.
Companion Card - When a cardholder buys a ticket for themselves at selected venues and facilities around South Australia, it permits their companion free entry to the same event. This includes travel on public transport in metropolitan Adelaide.
The Plus One FREE COMPANION card - assists people who have severe and permanent impairments which limit their ability to use public transport independently. It allows them to be accompanied by a carer who travels free of charge on all Adelaide Metro bus, train and tram services.
Before you apply
You may need help from a general practitioner, medical specialist or mobility instructor to complete the application.
You will need one passport-sized colour photograph (head and shoulders), which must be certified by a responsible person who:
- is 18 years of age
- has known the applicant for at least 12 months
- is not related to the applicant by birth or marriage
- is not in a de facto relationship with the applicant (this includes a same sex relationship)
- does not live at the applicant's address.
A personal alert system is a device that enables people to call for help in an emergency if they are unable to access or use a telephone.
ConcessionsSA offers assistance to eligible applicants for the purchasing and monitoring of the system. Rebates are paid directly to your supplier. If the total charges are more than the rebate amount, you are responsible for paying the difference directly to your supplier.
Purchasing an alert system - ConcessionsSA will pay the approved supplier up to $380 towards the purchase and installation of an approved alert system. The alert system must be installed at the applicant’s residential address and only one alert system is available per household.
Monitoring - ConcessionsSA will pay up to $200 per annum (as of 1st October 2019).
The website includes detailed eligibility criteria including Clinical, Functional and Social criteria as well as a list of approved suppliers and advice about choosing the right system for you.
People NOT eligible for the rebate
- Veterans or veterans' widows or widowers who are eligible under the DVA Rehabilitation Appliances Program
- People who live independently in a retirement village where a personal alert system or similar service is included in the residence contract
- People who live in supported accommodation, such as a supported residential facility or residential aged care facility.