During the Christmas and New Year period service may be closed, providing limited services or have different hours.
Due to the COVID-19 pandemic services may have changed to non contact or phone based service. Strict social distancing and other COVID-19 restrictions may be in place.
Financial counselling is a free, independent and confidential service offering support, information and advocacy to anyone experiencing financial hardship.
A Financial Counsellor will look at your overall financial situation and provide you with your options. They can advocate and negotiate on your behalf if needed.
A Financial Counsellor cannot provide investment advice, financial planning, or monetary assistance.
Financial counselling is offered by a range of service providers throughout South Australia via an appointment based service. See locations below for providers in your area.
Alternatively, you can call the [National Debt Helpline](https://ndh.org.au/) on 1800 007 007 for telephone financial counselling or a referral to a financial counsellor in your area.
The Helpline Service is available from Monday to Thursday between the hours of 9.30 am - 8 pm and Fridays 9.30am - 4.30pm (closed public holidays).
Issues a Financial Counsellor can assist with include:
- Financial rights and responsibilities
- Budgeting and money management
- Applications for hardship
- Debts and debt recovery processes
- Concessions and related entitlements
- Referrals to complementary services
- Insolvency and bankruptcy options