Money Matters is a six week training program helping you to learn techniques in mastering money.
This six week course covers a range of topics:
How to save money
Scams and poverty traps
Please stay in touch with the Events pages of the Affordable SA App for training times and dates as welll as locations.
This foundation skills course is funded through the Government of South Australia’s WorkReady initiative.
Moneycare’s unique financial literacy education program, “You’re the Boss”, has been written in a readily understandable, conversational English format.
The program strives to portray key messages in an empowering and engaging manner. We work on the basis that workshop participants, if given the opportunity and information, can independently and competently manage their own financial affairs.
The overall program has the following sections:
- Creating new money habits
- Why a budget needn’t be scary
- How to pay the bills on time
- Sorting all those papers
- Insurance that’s right for you
- Making credit work for you
- Don’t get down over debt
- Everyday banking
- Managing everyday expenses
- Taking care of Christmas
- Don’t forget your super
- Shopping smart
- Looking out for scams
- Moneycare tips and other useful contacts
Go to the Money Talks website linked below for more information and downloading the program workbook.
Stay in touch with the Events section of the Affordable SA App for information about workshops in your area.
A basic bank account is a transaction account that has fee-free features and provides eligible customers with an account they can receive their government benefit payment into and access free banking transactions.
Generally, to qualify for a basic bank account, a customer will need to hold a Pensioner Concession Card, Health Care Card or Commonwealth Seniors Health Card. If a bank requires a customer to hold a Concession Card or Health Care Card, they will typically require that income support or family assistance payments social security benefits be paid into this account. Some banks do not have any eligibility criteria and offer a free transaction account to all customers.
The related website linked below displays bank accounts that have been identified in an Australian Banking Association review of banking offerings as commonly-recognised account features for a basic bank account. It also has links to other issues such as How to get help from the Banks if you're doing it tough.
The Indigenous Home Ownership Program provides an affordable entry into home ownership for Indigenous Australians who have difficulty obtaining housing loan finance from a mainstream lender.
Primarily provided to first home buyers, IBA home loans have a low deposit requirement (as low as $1500, depending on your income) and no mortgage insurance.
If you fall behind on your loan, credit card or utility bills and don't contact your provider or respond to them, a debt collector may contact you.
A debt collector could be the original credit or service provider collecting the debt themselves or a debt collection agency acting on the creditor's behalf. Sometimes debts are sold and the buyer of the debts is the one doing the collecting.
A debt collector can contact you to:
- Provide information about your account
- Make a demand for payment
- Offer to settle your account or make alternative payment arrangements
- Review existing arrangements after an agreed period
- Explain the consequences of you not paying, including any legal action the collector or creditor can take
- Explain any restrictions to your utilities e.g disconnecting your electricity /gas or restricting your water supply
- Inspect or recover mortgaged goods (if they have a right to do so)
- Find out why you have not responded to attempts to contact you (if this is the case)
- Find out why you have not kept to an agreed repayment plan (if this is the case)
Debt collectors can contact you in a variety of ways, for example, by phone, letter, email, social media or by visiting you in person.
Debt collectors must respect your right to privacy at all times. By law, a debt collector cannot reveal that they are a debt collector or provide information about your financial situation to another person without your permission.
There are restrictions on the times you are allowed to be contacted. Unless you request or agree otherwise.
By Phone - No more than 3 times per week or 10 times per month. Weekdays - 7.30am to 9pm and Weekends - 9am to 9pm
Face to face visits - No more than once a month and should only visit your home if there is no other way to contact you. Visiting you at work should be a last option. Weekdays and weekends - 9am to 9pm.
There is no need for a debt collector to visit you in person if repayment arrangements can be worked out over the phone, or by email or letter. However a debt collector may visit you if you have not responded to other attempts to contact you.
No contact should be made on National public holidays.
If a debt collector uses email, social media or similar technology to contact you about a debt you owe, they must be reasonably sure that the account is not shared with another person and that their message cannot be viewed by anyone except you.
Here are the things debt collectors are not allowed to do, that are against the law.
- Force, trespass or intimidate
- Use or threaten physical force of any kind towards you,any member of your family/people connected with you
- Damage or threaten to damage your property
- Block access to your property or block your way
- Remain on your property when asked to leave, unless they have a Court Order
- Behaviour like this should be reported to the police immediately.
- Harassment, verbal abuse or overbearing behaviour
- Shout at or verbally abuse you (including making personal or demeaning comments)
- Use obscene or racist language
- Contact you more than necessary or at unreasonable times
- False or misleading statements or deceptive conduct
- Make false statements about the money you owe or what will happen if the debt is not paid (e.g. repossess your car)
- Send letters demanding payment that are designed to look like court documents
- Pretend to be or to act for a solicitor, court or government body
- Unfair and unconscionable conduct
A debt collector should not take advantage of you:
- If you are disadvantaged because of illness, disability, age, illiteracy or other circumstances
- If you are not familiar with the law, the debt recovery process, or the consequences of not paying the debt
You can complain about harassment or misconduct by debt collector to the ACCC- Australian Competition and Consumer Commission or ASIC - Australian Securities and Investment Commission.
One in five adults in Australia goes without general insurance protection for their household contents, car or home. Many of these people are uninsured, not because they don’t want insurance, but because they can’t afford traditional cover.
For these people, replacing essential items like computers and whitegoods or repairing a car, can cause financial hardship and significantly disrupt their daily lives – often these items are simply too expensive to replace.
Good Shepherd Microfinance’s Good Insurance program works with Australia’s largest insurance companies to create affordable and simple insurance policies for people on low incomes. These products enable people to insure their household belongings or cars, so they’re protected if things go wrong and offer affordable premiums with no or negligible excesses, and with flexible payment options available.
There are two insurance products designed for people on low incomes.
[Essentials by AAI](https://www.essentialsbyaai.com.au/), developed with Suncorp, allows customers to comprehensively insure their car, their home contents or both. Customers can also choose to pay premiums annually, or in monthly or fortnightly installments, and use Centrepay to manage payments. You can find out more about Essentials by AAI in South Australia through the [Good Money Store](https://affordablesa.com.au/programs/money-and-finances/good-money-store-salisbury) in Salisbury or by calling 1800 429 598.
[Insurance 4 That](https://www.insurance4that.com.au), developed with Insurance Australia Group (IAG), is a single-item insurance solution. It provides an alternative to traditional contents insurance by enabling people to insure individual items and nominate the insured value of these items. It also gives customers the option to take out additional cover for portable items against theft anywhere in Australia, and comes with flexible payment options. Get a quote online in a few easy steps.
A free 12 months mail redirection is available for people in special circumstances.
Victims of domestic violence
Family and domestic violence is the biggest cause of homelessness in Australia. It isolates victims from their support networks, local communities and social services. If you need help staying connected, we'll make sure your mail still gets to you.
Victims of natural disasters
You may be eligible for a free 12-month mail redirection if a major natural disaster impacts your mail delivery (personal mail only). Australia Post will normally let affected residents in the region know if this is available to them.
Caretakers of deceased estates
To apply, you must be the executor or administrator of the estate (or a family member if these roles were not appointed).
If you need help lodging your tax return, you may be eligible for the Tax Help program. Tax Help is a network of ATO-trained and accredited community volunteers who provide a free and confidential service to help people complete their tax returns online using myTax.
Tax Help is available from July to October in all capital cities and many regional areas across Australia. You are eligible for Tax Help in 2018–19 if your income is around $60,000 or less for the income year and you did not: - work as a contractor, for example a contract cleaner or taxi driver - run a business, including as a sole trader - have partnership or trust matters - sell shares or an investment property - own a rental property - have capital gains tax (CGT) - receive royalties - receive distributions from a trust, other than a managed fund - receive foreign income, other than a foreign pension or annuity.
Volunteers can help you lodge your tax return or amendment online or claim a refund of franking credits. If the volunteers work out that you don’t need to lodge a tax return, they can help you complete a non-lodgment advice. To book an appointment If you’re eligible for Tax Help, you will need a myGov account linked to the ATO. If necessary, the volunteers can help you create your myGov account and link to the ATO.
Remember to bring these to your appointment: - your myGov user ID and password - your bank account details (BSB and account number) - your tax file number - an original or amended notice of assessment from any one of the last five years - income statements from all sources - all your receipts for gifts, donations and work-related expenses - details of any child support payments made - details of any losses on investments in shares and rental properties (net investment losses) - If you had a spouse (married or de-facto) at any time during the financial year, you also need to bring details of their taxable income or a reasonable estimate.
Unclaimed money is money from lost bank accounts, shares, investments and life insurance policies. This money becomes lost when you move house and forget to update your details with a financial institution or company.
This money is available to be claimed at any time by the rightful owner and there is no time limit on claims.
- Bank accounts become unclaimed after 7 years if the account is inactive (no deposits or withdrawals).
- Life insurance policies become unclaimed 7 years after the policy matures and is not claimed.
The unclaimed money search is a simple system to use. Enter your name and see the results in a few seconds. There is no cost associated by using this government service but be aware that there are private, advertised companies who will use this free system and charge you a fee for looking on your behalf.
If you have changed jobs several times over the years you may have superannuation associated in different super funds that are considered inactive. You can identify unclaimed super by linking your myGov account to the ATO and follow the instructions. It is not as simple as searching for unclaimed money but worthwhile as these amounts may be consolidated with your current fund.