A Financial Counsellor is a person who can assist you with a range of services relating to personal finances. It is free, independent and confidential.
A Financial Counsellor can look at your overall financial situation and provide you with your options and are able to advocate and negotiate on your behalf.
A financial Counsellor doesn't give financial advice, planning or financial assistance.
In South Australia the financial Counselling service is operated by a range of service providers that have qualified Financial Counsellors who are motivated to supporting and assisting people in financial difficulty through an appointment based service (see locations below for providers). They are part of the National Debt Helpline 1800 007 007 and can arrange for a face to face meeting in a location near you or a phone meeting with an experienced trained counsellor.
The Helpline Service is available from Monday to Thursday between the hours of 9.30am - 8pm and Fridays 9.30am - 4.30pm (closed public holidays).
Alternatively many of the agencies can be contacted directly through their local related locations listed below. Appointments are essential.
A Financial Counsellor can also provide information and assistance about:
- Financial rights and responsibilities
- Budgeting and money management
- Negotiating with creditors and others
- Debts and the debt recovery processes
- Insolvency and bankruptcy options
- Hardship applications if your situation has changed.
Qualified financial counsellors will help you:
- Ensure you are receiving all your concessions and entitlements
- Manage your money
- Deal with a summons
- Prioritise bills and debts
- Deal with debt issues
- Negotiate with creditors
- Work out a budget or a payment plan
- By referring you to agencies who can help you make informed choices.
Last updated 17 October, 2019