SA Power Networks provides information and services to help customers manage electrical issues and stay informed about outages.

Services include:

• Hazard Reporting Service: This service enables customers to report a power outage, report an issue with a street light or report a hazard such as fallen powerlines, damaged equipment, or other dangerous situations.
• Power Outage Map and Alerts: SA Power Networks offers an interactive outage map that provides real-time updates on current outages, affected areas, and estimated restoration times. Customers can also sign up for free power outage alerts, which provide timely information via SMS or email about outages in their area. These alerts notify users when a power outage starts, the expected restoration time, and when the power has been restored.