Open Door Health Clinic

The Open Door Health Clinic provides assessment and treatment of physiotherapy and podiatry issues to adults in crisis or experiencing homelessness in South Australia. All services are FREE of charge and a medical referral is not required.

Services are provided by professionally supervised final year undergraduate physiotherapy and podiatry students from the University of South Australia and/or fully qualified volunteer physiotherapists and podiatrists.

To book an appointment please contact service direct (walk-ins are also welcome).


Lifetime Support

The Lifetime Support Authority (LSA) delivers the Lifetime Support Scheme (LSS). This service can support people who have been seriously injured in a motor vehicle accident in South Australia.

If you have questions about participation in the Lifetime Support Scheme or are unsure as to whether you are eligible, please contact via email at or phone on 1300 880 849.


Louisa DaCosta Trust

An unplanned event such as a heart attack, a stroke, a cancer can cause both financial and emotional stress. For a person dependent on a Government pension such as a disability or aged pension life can become even more difficult. If there is minimal family support the additional costs needed to help getting better can be beyond reach.

The Louisa DaCosta Trust provides financial assistance for both unplanned illnesses and also for life long illnesses where Government support is not available. If you, any family member or a friend is in financial need following a hospital admission and you think a request to Louisa DaCosta Trust can help please contact a health professional in the public hospital setting.

The Trustees are the sole determinators of the financial assistance that is available from Louisa DaCosta Trust. The Trust will consider requests for financial assistance from a SA Public Hospital patients requiring practical assistance to help their recovery and uses the skills and experience of health professionals and/or financial counsellors to determine suitability of support.


Medical Heating and Cooling Concession

Assists South Australians on a fixed or low income who have a clinically verified medical condition which requires the frequent use of heating or cooling in the home to prevent the severe worsening of their condition.

The concession will be indexed each financial year and available to eligible applicants in addition to the current energy concession.

For information about eligibility visit the website below or call the Medical Heating and Cooling Line.


Medicare Safety Nets Program

Assists people who require regular medical services or medicines by reducing the cost or providing free services or products once they reach the threshold of out of pocket expenses within a calendar year. The threshold is based on individual circumstances, please visit the Medicare website using the link below or call 1800 020 613 (PBS)


My Aged Care

My Aged Care is for Australians aged 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people).

This service provides information on the different types of aged care services available - for example - services that help you live independently at home, short-term care that helps you get back on your feet, or moving into a residential facility.

My Aged Care also provides:

- an assessment of needs to identify eligibility and the right type of care

- referrals and support to find service providers that can meet your needs

- information on what you might need to pay towards the cost of your care

Eligibility is based on factors like your health, how you're managing at home, and any support you currently receive. You may be eligible for aged care services if you have:

- noticed a change in what you can do or remember

- been diagnosed with a medical condition or reduced mobility

- experienced a change in family care arrangements

- experienced a recent fall or hospital admission

Note: If you are on a low income or homeless (or at risk of being homeless), and aged 50 years or older (45 years or older for Aboriginal or Torres Strait Islander people), you can call My Aged Care to discuss your situation.

For more information, visit the website or call the number below.



The National Disability Insurance Scheme (NDIS) provides funding for supports and services for Australians aged between 7 and 65 years, who are living with a disability.

Eligibility for services is determined through the completion of an Access Request Form. To support the completion of this form, see eligibility checklist available on the NDIS website below, or by calling 1800 800 110.

For more information, visit the website or call the number below.


Personal AlertSA (PASA)

COVID-19 update: changes have been made to the way some services are delivered. To apply to Personal AlertSA (PASA), scan and email your completed application to Processing delays will apply to applications received by post.

A personal alert system is a device that enables people to call for help in an emergency if they are unable to access or use a telephone.

ConcessionsSA offers assistance to eligible applicants for the purchasing and monitoring of the system. Funds are paid directly to your supplier. If the total charges are more than the payment amount, you are responsible for paying the difference directly to your supplier.

The website includes detailed eligibility criteria and information on how to apply.


Pharmaceutical Benefits Scheme (PBS)

The Pharmaceutical Benefits Scheme (PBS) can assist to lower the cost of some prescription medicines. Patients pay a co-payment towards the cost of their PBS subsidised medicine. The PBS Schedule lists all the medicines available at the government subsidised price and this is updated monthly.

The PBS is available to all Australian residents who hold a current Medicare card.

The PBS is also available to overseas visitors of countries that have a Reciprocal Health Care Agreement with Australia, currently these countries are the UK, Ireland, New Zealand, Malta, Italy, Sweden, the Netherlands, Finland, Norway, Belgium and Slovenia.

For more information, and to access the PBS Schedule, visit the website or call the PBS Information Line below.