Victim Support Service

Victim Support Service (VSS) provides free and confidential support and information to adult victims of crime, witnesses, their family, and friends across South Australia. It doesn’t matter where the crime happened or whether it occurred yesterday, last week or several years ago. We have an office in Adelaide and offices in seven country areas.

Services offered:

- Counselling

- Court Support

- Victims of Crime Compensation

- Victim Impact Statements

- National Redress Scheme

- Staying Home, Staying Safe

Online Self Referral Form can be completed through the website otherwise direct all enquires to 1800 842 846

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2 Locations Open

Southern Community Justice Centre

The Southern Community Justice Centre is a community based organisation that offers individuals a free, confidential, legal advice appointment with a qualified solicitor or child support worker. We can assist in a number of areas of law including Family Law, Criminal, Civil (e.g. neighbourhood / contract disputes) and Employment law matters. Ongoing assistance and court representation, where relevant, are provided at no cost to eligible clients who cannot afford to pay a private solicitor and do not qualify for a grant of legal aid.

The Head Office is located at Christies Beach, and free legal help is available for people who live or work in the Centre's catchment area, including the southern suburbs of Adelaide, the Fleurieu Peninsula, Kangaroo Island and Murray Bridge.

We also have regional offices and outreach locations in the Limestone Coast and the Riverland.

To enquire or to book an appointment, call 1300 850 650.

Regional office numbers are (08) 8723 1396 for Mount Gambier and (08) 8582 4998 for Berri.

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3 Locations Open

Telecommunications Industry Ombudsman

The Telecommunications Industry Ombudsman (TIO) provides a free and independent dispute service for small business and residential consumers who have an unresolved complaint about their telephone or internet service in Australia.

The TIO is able to handle complaints about telephone and internet services, including by collecting any documents or information relevant to the complaint. They have the authority to decide the resolution of a complaint (the telecommunications company is legally obliged to implement) up to $50,000, and make recommendations up to $100,000.

Handling complaints about:

- billing

- contracts

- disability issues

- faults

- numbering

- privacy

- connections

- credit management

- disconnections

- land access

- priority service

- transfers

The website has facts, information and examples of complaints. Its worthwhile taking a look at some of the complaint examples to see if your complaint is similar to others listed.

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The Law Society of South Australia

Are you in need of legal assistance but unsure where to turn? Look no further.

See a Lawyer Service

The Society’s legal referral service named “See a Lawyer” connects you with law firms who specialise in your specific area of need, in your preferred location. The law firms participating in our See a Lawyer service are equipped to handle a wide range of legal issues. Don’t navigate the legal system alone, let us help connect you with the right law firms for your problem. Contact us today to get referrals to law firms who can help and see the difference a dedicated legal professional can make. Access the service online any time or call us on (08) 8229 0200 (Mon-Fri | 9am-5pm).

Legal Advisory Service

The Society’s Legal Advisory Service offers you the chance to sit down with one of our volunteer legal practitioners for a 20-minute consultation. At this appointment, we will listen to your concerns, provide guidance on your options and help you understand the legal process. You will leave the appointment with a clearer understanding of your rights and responsibilities. Don’t let legal issues weigh you down any longer, schedule your 20-minute appointment today and get the direction you need. Book now for a minimal administration fee and take the first step towards resolving your legal issue. Call us on (08) 8229 0200 (Mon-Fri | 9am-5pm).

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Uniting Communities Law Centre

Need legal advice but don’t know where to go? Our Law Centre (formerly the Central Community Legal Service) can help. Qualified legal practitioners can provide free legal information, advice, representation, referral and assistance to the community.

Our service supports vulnerable and disadvantaged people who are on low incomes and experiencing disadvantage.

We can provide advice on matters such as:

- family law

- minor criminal matters

- traffic offences

- consumer complaints

- tenancy

- debt

- neighbourhood disputes

- employment

We don’t assist with matters related to personal injury, businesses, company law, major criminal offences, or wills and estates.

Our services are provided from offices at Medindie Gardens and in the city. We can assist people in the city, as well as the inner southern, inner northern, eastern and Adelaide Hills and Mt Barker suburbs.

For further information please contact (08) 8342 1800 or Country callers 1300 886 220

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Women's Information Service

The Women's Information Service provides information to South Australian women online, over the phone and in person.

You can talk to the Women's Information Service about family life, relationships, domestic/family violence, sexual assault, safety, health, wellbeing, accommodation, financial security/independence, education, training, career paths and access to women's groups/events. The service aims to increase access to information that promotes choice and empowerment.

The Women's Information Services can also provide Family Court Support where a trained volunteer can accompany you to court and support you through the process. To access this service please read the booklet in the links below and contact The Women's Information Service by phone.

WIS Locations:

Ground Floor, 101 Grenfell Street, Adelaide

Monday to Friday, 9:00am to 5:00pm

Women can access free internet on Grenfell Street.

Aldinga Beach Children's Centre

Evans Street, Aldinga Beach

Monday, 9.30am to 12.00pm

Tuesday 9am-3pm

Friday 9am-3pm

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Women's Legal Service (SA) inc

The Women’s Legal Service (SA) Inc. is a community based legal centre providing legal services to women in South Australia. We provide: - A free and confidential legal information telephone service, referrals and representation.

Metropolitan Outreach service at the Southern Women’s Community Health Centre & other locations such as Port Adelaide and Elizabeth may be arranged on request. - Outreach services to rural, regional and remote areas including Port Augusta, Coober Pedy and the Anangu Pitjantjatjara Yankunytjatjara (APY) Lands.

Community legal education workshops and seminars. - Law reform initiatives and activities that work towards positive key legislative and policy changes for women.

Freecall: 1800 816 349

Telephone advice lines are open:

- Monday 10am to 4pm

- Tuesday 10am to 4pm

- Thursday 10am to 4pm

- Friday 10am to 4pm

151 Franklin Street Adelaide SA 5000

(The website contains information about how to enable invisible internet browsing for future visits)

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