Counselling Online is a free, confidential 24/7 Australian support service that helps people affected by alcohol and other drug use through online counselling, information and referral services.
The service offers access to qualified counsellors via webchat and email, along with self-assessments, forums, educational resources and referrals to local treatment and support services across Australia.
Services provided:
- 24/7 online counselling with qualified alcohol and drug counsellors
- Email support and counselling
- Online self-assessments for alcohol, drug use and mental wellbeing
- Community peer support forums
- SMS support programs and recovery tools
- Information and education about alcohol and other drugs
- Referrals to local treatment, counselling and support services
- Support for family members, carers and friends affected by substance use
- Access to state-based Alcohol and Drug Information Services (ADIS)
SA Ambulance Service Ambulance Cover is a membership program that helps protect South Australians from the cost of emergency and non-emergency ambulance services.
Ambulance Cover provides financial protection so you don’t have to pay unexpected ambulance fees if you require transport or treatment. It offers different levels of cover for individuals and families, with options that can include emergency-only or broader Australia-wide coverage depending on the membership type.
Services Provided:
- Cover for emergency ambulance services
- Cover for non-emergency ambulance transport (depending on level)
- Single or family membership options
- Optional Australia-wide cover upgrade
- Protection from out-of-pocket ambulance fees
- Discounts for eligible concession holders
The Private Health Insurance Rebate is a government payment that helps reduce the cost of private health insurance for eligible Australians through a premium discount or tax offset.
This rebate helps make private health insurance more affordable by contributing to your premiums. It is income-tested and can be claimed either upfront through your insurer or as a tax offset when you lodge your tax return.
Services Provided:
- Reduces private health insurance premiums
- Applies to hospital and extras cover
- Paid as either premium discount or tax offset
- Income-tested rebate
- Age-based rebate rates
- Helps lower overall insurance costs
Birthline Pregnancy Support is a free, confidential South Australian service that provides 24/7 counselling, information and practical support for people facing pregnancy-related concerns or pregnancy loss.
Birthline Pregnancy Support offers free, confidential and non-judgemental counselling for people experiencing unplanned pregnancy, pregnancy loss or related concerns. Support is available 24/7 by phone, with additional in-person counselling, pregnancy testing, post-abortion support and practical assistance such as baby supplies and referrals to other services.
Services Provided:
- 24/7 phone counselling support
- Face-to-face counselling
- Pregnancy counselling (options support)
- Post-abortion counselling
- Pregnancy testing
- Practical/material assistance (e.g. baby items)
- Information and referrals to other services
BISA Connect (Brain Injury SA) is a free, time-limited therapy service from Brain Injury SA that supports adults with an acquired brain injury who have limited or no funding for allied health services.
BISA Connect provides short-term, free allied health therapy for adults living with an acquired brain injury who cannot access funded supports. It is delivered through structured clinic blocks and aims to improve communication, mobility and daily functioning through speech pathology and physiotherapy support.
Services Provided:
- Free short-term allied health therapy
- Speech pathology support
- Physiotherapy support
- Time-limited clinic-based programs
- Support for adults with acquired brain injury
- Help for people without funding or with funding gaps
- Functional assessment and rehabilitation support
Cancer Council SA is a South Australian not-for-profit organisation that supports people affected by cancer while also funding research and delivering prevention and awareness programs.
Cancer Council SA provides support, information and practical assistance to people affected by cancer, including patients, families and carers. It also funds cancer research, delivers prevention and early detection programs, and runs public health campaigns aimed at reducing cancer risk across the community.
Services Provided:
- Cancer information and support helpline (13 11 20)
- Counselling and emotional support
- Practical and financial assistance referrals
- Accommodation support for regional patients
- Prevention and early detection programs
- Cancer research funding
- Community education and awareness campaigns
- Support groups and peer connection services
Carer Gateway is a national Australian Government program that provides free support and services to unpaid carers of people with disability, illness, mental health conditions, or age-related needs.
Carer Gateway connects carers with free, tailored support to help manage the demands of caring, improve wellbeing, and plan for the future. Services are delivered through local providers and include counselling, coaching, peer support, and respite options.
Services Provided:
- Counselling and emotional support
- Carer coaching and skills building
- Peer support groups
- Emergency and planned respite
- Tailored support packages
- Information, advice, and referrals
Carers SA is a South Australian organisation that supports unpaid carers by providing information, counselling, respite, and practical services to help them in their caring role.
Carers SA is the lead Carer Gateway provider in South Australia, offering free support services for people who care for family or friends with disability, illness, mental health conditions, or age-related needs. It helps carers access emotional support, respite, coaching, and tailored assistance to improve wellbeing and sustain their caring role.
Services Provided:
- Counselling and emotional support
- Carer coaching and planning
- Peer support groups
- Emergency respite and carer breaks
- Tailored support packages
- Support for young carers
- Information and referrals
Child Dental Benefits Schedule SA provides information and support for accessing the Medicare Child Dental Benefits Schedule, which helps eligible children receive subsidised basic dental care.
The Child Dental Benefits Schedule (CDBS) is a Medicare program that helps eligible children aged 0–17 access basic dental services such as check-ups, fillings and extractions, either at SA Dental clinics or participating private dentists. This website explains eligibility, benefits and how to use the scheme in South Australia.
Services provided:
- Information about CDBS eligibility
- Guidance on accessing Medicare-funded dental care
- Support for children aged 0–17 years
- Details on covered treatments (e.g. check-ups, fillings, x-rays)
- Information on using public or private dental providers
- Help understanding benefit limits and entitlements